Billing · 5 min
Billing, activation, and usage
The standard AeroDesk AI plan is $499 USD per month plus a one-time $499 activation fee. Payment starts the activation workflow; it does not bypass business verification, phone setup, testing, or client approval.
What the activation fee covers
The one-time fee covers professional setup of the AI receptionist, phone routing, chatbot, approved follow-up rules, review tools, testing, and launch support.
Phone numbers, carrier charges, messaging registration, regulatory charges, and other provider costs may be shown separately when they apply. No optional purchase should happen without clear approval.
Included monthly usage
The standard plan currently includes 500 AI call minutes, 500 automatic text credits, and 1,000 shared social AI replies per Stripe billing cycle. Incoming SMS replies do not reduce the allowance. The Plan & Usage page shows current totals and the reset date.
Website chat is included with fair-use protection. Inbox, settings, billing, customer records, and normal dashboard access remain available if a paid usage limit is reached.
Extra usage
Each optional Usage Boost is $99 one-time. It adds 250 AI call minutes, 250 automatic text credits and 500 social AI replies until the current Stripe billing reset. A business may buy up to 3 Boosts per billing cycle. Boosts do not renew or carry forward, and there are no automatic overage charges.
Card details remain with the payment provider. AeroDesk should never ask a client to send full card details by email or chat.
Payment or subscription problems
If payment fails, update the billing method from the secure billing screen. Account access may remain available while operational features are paused.
For refunds, duplicate charges, account ownership, number release, or cancellation questions, email support with the business name. Sensitive billing and phone changes require manual review.