Set up AeroDesk with confidence

Learn how to set up and use the AeroDesk AI receptionist, phone routing, SMS, chatbot, Inbox, email, and booking tools.

• Getting started with AeroDesk AI

  Set up your AeroDesk workspace, choose a phone path, add business details, test the experience, and prepare for activation.

• Phone numbers and call forwarding

  Understand new AeroDesk numbers, existing business numbers, call forwarding, testing, and what customers see.

• AI receptionist, transfers, and callbacks

  Configure inbound call handling, human transfers, missed handoffs, callbacks, summaries, and safe follow-up.

• SMS, reminders, and customer follow-up

  Learn when texting becomes available, how permissions and opt-outs work, and how AeroDesk avoids duplicate follow-up.

• Website chatbot, Inbox, and email replies

  Set up the website chatbot and understand how chat, email, attachments, human takeover, and reply routing stay in one conversation.

• Booking links and appointment requests

  Understand connected booking links, manual appointment requests, confirmations, and how AeroDesk avoids conflicting booking messages.